It customer success manager
1 dia atrás
How will you make an impact?Provide expert deployment and operational guidanceAct as the primary technical liaison for customersCollaborate with Support, Product Management, and other internal teamsGuide customers through onboarding and best practicesMonitor adoption and address hurdles to meet committed usage levelsDrive value-based activities to increase platform adoption and consumptionDesign and execute Mutual Activity Plans tied to customer value and outcomesSet and manage project milestones, celebrate wins, and address deviationsProvide insights from interactions and analyticsHighlight successes, challenges, and opportunities for growthBuild strong relationships with technical stakeholdersAdvocate for customer needsConduct training sessions on new features and provide refreshersQuantify and report the impact of CsolutionsProvide regular value metrics to technical decision-makersIdentify and support expansion opportunities using success stories and ROIStay updated on products and cloud security trendsContribute to newsletters and “what’s new” materialsProvide feedback on customer health signalsHelp evolve engagement strategies based on product signalsRequirements:What is needed to succeed?Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.5+ years of experience in Customer Success, Technical
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Customer Success Manager
Há 6 dias
Braga, Portugal Checkmarx Tempo inteiroCustomer Success Manager needed to onboard clients, provide technical guidance, and ensure customer satisfaction.
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Customer Success Manager
Há 5 dias
Braga, Portugal Checkmarx Tempo inteiroCustomer Success Manager needed to drive customer satisfaction and product usage, acting as a technical liaison.
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Customer Success Manager
1 semana atrás
Braga, Portugal Checkmarx Tempo inteiroThe Customer Success Manager will guide customers, monitor adoption, and drive value-based activities to increase platform consumption.
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Customer Success Manager
1 dia atrás
Braga, Portugal Automaise Tempo inteiroThe Customer Success Manager will guide customers, monitor adoption, and drive value-based activities to increase platform consumption.
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IT Customer Success Manager
2 semanas atrás
braga, Portugal SGI Tempo inteiroHow will you make an impact? Provide expert deployment and operational guidance Act as the primary technical liaison for customers Collaborate with Support, Product Management, and other internal teams Guide customers through onboarding and best practices Monitor adoption and address hurdles to meet committed usage levels Drive value-based activities to...
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IT Customer Success Manager
1 semana atrás
Braga, Portugal SGI Tempo inteiroHow will you make an impact? Provide expert deployment and operational guidance Act as the primary technical liaison for customers Collaborate with Support, Product Management, and other internal teams Guide customers through onboarding and best practices Monitor adoption and address hurdles to meet committed usage levels Drive value-based activities to...
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IT Customer Success Manager
2 semanas atrás
Braga, Portugal SGI Tempo inteiroHow will you make an impact? Provide expert deployment and operational guidanceAct as the primary technical liaison for customersCollaborate with Support, Product Management, and other internal teamsGuide customers through onboarding and best practicesMonitor adoption and address hurdles to meet committed usage levelsDrive value-based activities to increase...
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IT Customer Success Manager
2 semanas atrás
Braga, Portugal SGI Tempo inteiroHow will you make an impact? Provide expert deployment and operational guidanceAct as the primary technical liaison for customersCollaborate with Support, Product Management, and other internal teamsGuide customers through onboarding and best practicesMonitor adoption and address hurdles to meet committed usage levelsDrive value-based activities to increase...
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IT Customer Success Manager
2 semanas atrás
Braga, Portugal SGI Tempo inteiroHow will you make an impact? Provide expert deployment and operational guidanceAct as the primary technical liaison for customersCollaborate with Support, Product Management, and other internal teamsGuide customers through onboarding and best practicesMonitor adoption and address hurdles to meet committed usage levelsDrive value-based activities to increase...
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IT Customer Success Manager
2 semanas atrás
Braga, Portugal SGI Tempo inteiroHow will you make an impact? Provide expert deployment and operational guidanceAct as the primary technical liaison for customersCollaborate with Support, Product Management, and other internal teamsGuide customers through onboarding and best practicesMonitor adoption and address hurdles to meet committed usage levelsDrive value-based activities to increase...
