Portuguese and English customer support advisor
1 semana atrás
Job Summary: We are looking for a detail-oriented and customer-focused Portuguese Customer Support Representative to join our support team. In this role, you will provide exceptional service to our Portuguese-speaking customers through various communication channels, ensuring prompt and effective resolution of inquiries, issues, and requests. Responsibilities: Respond to customer inquiries via email, live chat, and phone in Portuguese and English. Provide accurate, valid, and complete information by using the right methods and tools. Handle product/service questions, order inquiries, returns, billing, and technical issues. Resolve customer complaints with professionalism and patience. Document customer interactions and maintain records in the support system (CRM). Escalate complex issues to the appropriate internal departments when necessary. Collaborate with other team members to improve processes and customer satisfaction. Stay updated on product knowledge, company policies, and customer support best practices. Requirements: Fluency in Portuguese EU native and strong B2 in English. Proven customer support experience or experience in a client-facing role. Strong communication and problem-solving skills. Empathy, patience, and the ability to stay calm under pressure. Comfortable working in a fast-paced environment. What We Offer: Competitive salary and performance bonuses. Remote work flexibility or relocation support if on-site. Paid training and development programs. Supportive, multicultural work environment. Opportunities for career growth and internal mobility.
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Tech Support Advisor
3 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroA leading technology solutions company is seeking English or Portuguese-speaking Technical Support Advisors to join their on-site team in A Coruña, Spain. The role involves providing technical assistance for software products, with a focus on delivering exceptional customer service. Candidates should have experience in technical support and strong...
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French and English Speaking Customer Advisor
1 semana atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAre you fluent in French and English and passionate about delivering exceptional customer service? Are you ready to start or further your career in one of Europes most vibrant and dynamic cities? If so, we have the perfect opportunity for you We are seeking a French and English-Speaking Customer Advisor to join our team in Portugal, working on an exciting...
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English Customer Advisor
Há 2 dias
Lisboa, Portugal Atlean World Tempo inteiroWe are offering a great work experience in **Lisbon, Portugal** for a role as a Customer Advisor. **Why a Customer Advisor role is great for your professional and personal development**: - Live in Lisbon and embrace multicultural experiences - Represent a global brand - Fast-track career development opportunity **What does your day-to-day in this role...
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English Customer Support Advisor
1 semana atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroJob Overview: We are looking for a professional and empathetic English Customer Support Advisor to join our customer service team. The ideal candidate will be responsible for providing exceptional support to our English-speaking customers via email, chat, phone, and/or social media. You will act as the first point of contact, helping to resolve issues...
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English Customer Advisor
1 semana atrás
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is recruiting an English Customer Advisor to work in Lisbon, Portugal. **Why a Customer Advisor role is great for your professional and personal development**: - Live in a great city like Lisbon Integrate a multicultural environment and meet people from all around the world - Represent a worldwide brand - Be able to achieve a great career...
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English Customer Advisor
2 semanas atrás
Lisboa, Portugal Atlean World Tempo inteiroYour Next Job, Without Boundaries!_ We are offering a great work experience in Lisbon, Portugal for a role as a English Customer Advisor Specialist. **Why a English Customer Advisor Specialist role is great for your professional and personal development**: - Live in a great city like Lisbon - Integrate a multicultural environment and meet people from all...
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Portuguese Customer support advisor
Há 5 horas
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the Client : The leading player in the global sports betting and gaming industry with an established presence and millions of customers across markets in Europe and Latin America, while recently entered Africa and North America.Role: Customer Support AdvisorLanguagePortuguese (Native European) + English (B2) - both languages written and oralKey...
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Portuguese Customer Advisor in Lisbon
Há 5 horas
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroTake Your Customer Service Career to the Next LevelWe're seeking a proactive and customer-oriented Customer Advisor to join our dynamic, high-energy team. If you excel in fast-paced environments, adapt quickly, and love creating meaningful interactions, this opportunity could be your perfect fit.Role Overview: As a Customer Advisor, you'll serve as the...
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Customer Advisor Porto and Lisbon
Há 3 dias
Lisboa, Portugal Cross border Talents Tempo inteiroCross Border Talents is recruiting Customer Advisors (Spanish, French, Dutch, German, Norwegian, Danish Languages) to work in Lisbon and Porto, Portugal. Cross Border Talents is recruiting Customer Advisors (French language) to work in Lisbon and Porto, Portugal. We are looking for people that love to communicate and are ready for a new challenge...
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English Customer Advisor
Há 5 dias
Lisboa, Portugal KTalent Tempo inteiroOur client has a variety of positions for the UK Market and they are looking Customer Advisor to join their team from the beginning of December onwards. **RESPONSABILITIES**: - Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document...