English Customer Support Advisor

Há 2 dias

Lisboa, Portugal Cross Border Talents Tempo inteiro

Job Overview: We are looking for a professional and empathetic English Customer Support Advisor to join our customer service team. The ideal candidate will be responsible for providing exceptional support to our English-speaking customers via email, chat, phone, and/or social media. You will act as the first point of contact, helping to resolve issues efficiently and ensuring customer satisfaction. Key Responsibilities: Respond to customer inquiries in English via phone, email, live chat, or social media. Provide accurate, valid, and complete information by using the right tools and processes. Handle customer complaints and provide appropriate solutions within time limits. Follow up to ensure resolution and customer satisfaction. Maintain a positive, empathetic, and professional attitude toward customers at all times. Document interactions, feedback, and issues in the CRM system. Escalate complex or unresolved issues to the relevant department or team leader. Keep up-to-date with product knowledge, company policies, and procedures. Requirements: Fluency in English (both written and spoken) native-level or C1/C2 proficiency. Proven customer support experience or experience in a client-facing role. Excellent communication and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Tech-savvy with experience using customer support software  High school diploma or equivalent; further education or relevant certifications are a plus. A calm and patient demeanor, especially under pressure. What We Offer: Competitive salary and performance-based bonuses. Opportunities for professional growth and development. Friendly and inclusive work environment. Flexible work hours - You can choose between day shift or night shift. Health benefits and paid time off.

  • English Customer Support Advisor

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 25 000 € - 45 000 € por ano

    Job Overview: We are looking for a professional and empathetic English Customer Support Advisor to join our customer service team. The ideal candidate will be responsible for providing exceptional support to our English-speaking customers via email, chat, phone, and/or social media. You will act as the first point of contact, helping to resolve issues...

  • Customer Support Advisor

    2 semanas atrás

    Lisboa, Portugal David Kennedy Recuitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit German & English-speaking Customer Support Advisor for their offices in Lisbon. Position: Customer Support Representative Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Respond to...

  • Customer Support Advisor for Signify

    1 semana atrás

    Lisboa, Portugal Webhelp Portugal Tempo inteiro

    **About Webhelp** Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands.By choosing Webhelp you will be part of a family of over 110,000 game-changers from more than 140 locations in 58 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural...

  • English Customer Advisor

    Há 5 dias

    Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World is recruiting an English Customer Advisor to work in Lisbon, Portugal. **Why a Customer Advisor role is great for your professional and personal development**: - Live in a great city like Lisbon Integrate a multicultural environment and meet people from all around the world - Represent a worldwide brand - Be able to achieve a great career...

  • English Customer Advisor

    Há 6 dias

    Lisboa, Portugal Atlean World Tempo inteiro

    Your Next Job, Without Boundaries!_ We are offering a great work experience in Lisbon, Portugal for a role as a English Customer Advisor Specialist. **Why a English Customer Advisor Specialist role is great for your professional and personal development**: - Live in a great city like Lisbon - Integrate a multicultural environment and meet people from all...

  • Customer Service Advisor German + English

    2 semanas atrás

    Lisboa, Portugal CBT Tempo inteiro

    Job Title Customer Service Advisor German + English Location Lisbon, Portugal (OnSite) Start Date 08 January 2026 Company Insurance Sector Schedule Monday to Friday (including bank holidays) 07:30 – 20:00, rotational shifts Weekends off Contract Type CDD 6 months Job Description We are looking for German + English-speaking Customer Service...

  • Customer Support Advisor

    2 semanas atrás

    Lisboa, Portugal Hornet Networks Limited Tempo inteiro

    Hornet is the world’s queer social network with over 35 million diverse users, providing a community home base that is available anytime, anywhere. Amplifying the radical, affirmative power of the queer community with cutting-edge technology, users feel comfortable sharing their experiences with friends who understand and validate their life. Founded in...

  • Customer Service Advisor German + English

    2 semanas atrás

    Lisboa, Lisboa, Portugal CBTalents Tempo inteiro 13 200 € - 15 960 € por ano

    Job Title: Customer Service Advisor German + EnglishLocation: Lisbon, Portugal (OnSite)Start Date: 08 January 2026Company: Insurance SectorSchedule:Monday to Friday (including bank holidays)07:3020:00, rotational shiftsWeekends offContract Type:CDD 6 monthsJob Description:We are looking for German + English-speaking Customer Service Advisors to support an...

  • Customer Service Advisor German + English

    1 semana atrás

    Lisboa, Lisboa, Portugal CBT Tempo inteiro

    Job Title: Customer Service Advisor German + English Location: Lisbon, Portugal (OnSite) Start Date: 08 January 2026 Company: Insurance Sector Schedule: Monday to Friday (including bank holidays) 07:3020:00, rotational shifts Weekends off Contract Type: CDD 6 months Job Description: We are looking for German + English-speaking Customer Service Advisors...

  • Customer Service Advisor German + English

    2 semanas atrás

    Lisboa, Portugal CBTalents Tempo inteiro

    Job Title: Customer Service Advisor German + English Location: Lisbon, Portugal (OnSite) Start Date: 08 January 2026 Company: Insurance Sector Schedule: Monday to Friday (including