Customer Success Manager
Há 3 dias
Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We're a fast-growing global startup that's transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, , Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We're proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you're looking to grow your career in a dynamic, global, and impact-driven environment, we'd love to hear from you. We are looking for a Customer Success Manager to join our team. Responsibilities Serve as Trusted Advisor: Build and nurture strong, long-lasting relationships with clients, becoming their trusted advisor and advocate within the company. Oversee Onboarding Process: Be the point of escalation for clients as they progress through the onboarding process with our professional services team, helping to ensure a seamless and successful transition from sales to implementation and beyond. Retention and Growth: Take ownership of your book of business, focusing on retention and driving growth opportunities through contract renewals, upsell opportunities, and strategic guidance. Business Reviews: Conduct regular business reviews with clients to review performance metrics, identify areas for improvement, and present new solutions to enhance their experience. Product Understanding: Maintain a deep understanding of our product offerings, staying updated on new features, enhancements, and best practices. Requirements Minimum of 3 years of experience in
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Customer Success Manager
Há 7 dias
Lisboa, Portugal TITAN Tempo inteiroTITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation. As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth...
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Customer Success Manager
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Lisboa, Portugal Enghouse Tempo inteiro**Who We Are**: At Enghouse Interactive's Market Research and Communities unit, we are industry pioneers with over 50 years of experience. Our mission is to empower businesses, from private consultancies to multinational enterprises, with cutting-edge technology and services that enable the creation of powerful, custom insight...
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Customer Success Manager
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Lisboa, Portugal TITAN Tempo inteiroTITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation. As a **Customer Success Manager**, you'll manage client onboarding, expansions, and renewals while leveraging **technical expertise** with a **strategic business mindset** to build strong customer relationships and...
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Manager, Customer Success
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Lisboa, Portugal Zendesk Tempo inteiro**About Zendesk**: At Zendesk, we're dedicated to fostering an environment that nurtures growth, innovation, and meaningful connections with our customers. As we continue to enhance our Global Scaled Customer Success team, we are looking for a passionate Team Manager to lead our entry-level Scaled Customer Success Associates, guiding them as they help...
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Manager, Customer Success
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Lisboa, Portugal Zendesk Tempo inteiro**About Zendesk**: At Zendesk, we're dedicated to fostering an environment that nurtures growth, innovation, and meaningful connections with our customers. As we continue to enhance our Global Scaled Customer Success team, we are looking for a passionate Team Manager to lead our entry-level Scaled Customer Success Associates, guiding them as they help...
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Manager, Customer Success
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Lisboa, Portugal Zendesk Tempo inteiroAt Zendesk, we're dedicated to fostering an environment that nurtures growth, innovation, and meaningful connections with our customers. As we continue to enhance our Global Scaled Customer Success team, we are looking for a passionate Team Manager to lead our entry-level Scaled Customer Success Associates, guiding them as they help customers unlock the full...
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Customer Success Manager
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Customer Success Manager
1 semana atrás
Lisboa, Lisboa, Portugal TITAN Tempo inteiroTITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation.As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth...