Service Delivery Manager
2 semanas atrás
Jobbex, a company that empowers people and organizations by matching great talent with great projects, is looking for the next Service Delivery Manager to join one of our clients. If you feel inspired to make a change and if you want to be part of the cool kid on the block, this opportunity is for you Be ready to find at Jobbex Portugal the transparent, friendly, and professional work environment you have been looking for. What you'll be doing: Act as the main point of contact for the client and services Design and manage governance processes, reporting, KPIs, and service reviews Collect and share client feedback for continuous improvement Oversee operational activity (ITSM tools, Grafana) and lead crisis management Identify service expansion opportunities through data and trend analysis You'll be a great match if you have: Higher education (preferred) Certifications/training: ITIL, ISO 20000, Cisco CSM, PMP, Cloud (Azure/AWS/GCP) Technical knowledge (high level) in networking, IT infrastructure, cloud, and applications Strong communication, autonomy, and stakeholder management skills Analytical mindset, with experience in KPIs, Power BI (or similar tools) Fluent in Portuguese and English Enthusiastic? If this opportunity sounds like your next challenge, apply and lets talk
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Service Delivery Manager
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Lisboa, Portugal Wunderman Thompson Commerce and Technology Tempo inteiroYou should be able to deal confidently with customers, manage and motivate a team of web engineers, plan workloads & priorities, interact with 3rd parties, analyse / plan workload, deal with hosting providers and help manage software releases & deployments. Additionally, you will be required to work within the support processes (reporting, SLA’s, incident...
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lisboa, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
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Service & Delivery Manager
2 semanas atrás
lisboa, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
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Service & Delivery Manager
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Lisboa, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
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Lisboa, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
