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French Customer Service Representative
2 semanas atrás
Customer Service Representative – French (C2/Native) Location:Braga, Portugal Work Model:Hybrid / On-site Start Date:January 8, 2026 Schedule: Monday to Friday Rotational shifts between 07:00 – 19:00 Days off: Saturday & Sunday About The CompanyA leadingMeal Card Companyproviding innovative employee benefit solutions, supporting businesses and employees through digital and flexible meal allowance services. Role Overview We are looking for aCustomer Service RepresentativewithC2/Native-level Frenchto join our team inBraga. The role involves providing high-quality customer support to French-speaking clients, ensuring excellent service delivery and customer satisfaction. Key Responsibilities Handle customer inquiries via phone, email, and digital channels Provide accurate information regarding meal card services and benefits Resolve customer issues efficiently and professionally Ensure compliance with company procedures and quality standards Maintain clear and detailed records of customer interactions Requirements French language proficiency: C2 / Native level (no accent) – mandatory Strong communication and problem-solving skills Customer-oriented mindset Ability to work in rotational shifts Candidates must already live in or around Braga or Aveiro Additional Benefits: Meal allowance: 7.63 € per working day Health insurance from day 1 Position bonus for Braga: 20 € per month (12 months)
