QA Analyst

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women's health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at We are looking for a QA Analyst to join our Growth team. You will collaborate closely with several departments to execute and validate test cases per quality requirements and suggest modifications to specified quality standards. You will be responsible for ensuring the finished product satisfies the quality requirements and is fully functional and user-friendly. The Growth team at Sword Health expands our reach, generates demand, and enhances the experience of members and future clients. We create meaningful connections, ensuring those who can benefit from our solutions are engaged and have a seamless experience from their first interaction. Through innovative strategies and compelling storytelling, we build relationships that drive impact and results. By blending creativity with data, we continuously refine our approach to maximize growth and deliver measurable outcomes. What you'll be doing: Collaborate with engineering teams to develop and execute QA test plans that improve quality by design. Develop, implement and maintain quality assurance processes and procedures. Test software products to ensure they meet quality standards. Identify defects and track issues through resolution. Collaborate with team members to ensure that quality standards are met. Document testing results and report on defects to the development team. Creating and maintaining documentation and tutorials. Proactively and clearly reports status and quality risks to partners and team for the work that the engineer directly owns and it's able to leverage basic quality metrics effectively when doing this. What you need to have: At least 2-3 years of experience as a QA Analyst. Experience in testing Web software and APIs. Experience in test case design, creation, execution, and report. Exposure to some tools like Postman, JIRA, Git, Xray, Jenkins. Solid knowledge in software testing. Good analysis, organization, communication, and teamwork skills. A dynamic and critical spirit. Strong problem-solving skills. Keen attention to detail. Ability and eagerness to learn. Autonomy and initiative. Passion for developing novel and unique systems that have a direct impact in people's lives. Natural leadership, winning personality and a drive to disrupt. Excellent written and verbal communication skills in English. What we would love to see: QA certification or equivalent accreditation (e.g. ISTQB). Experience with usability testing. To ensure you feel good solving a big Human problem, we offer: A stimulating, fast-paced environment with lots of room for creativity; A bright future at a promising high-tech startup company; Career development and growth, with a competitive salary; The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; A flexible environment where you can control your hours (remotely) with unlimited vacation; Access to our health and well-being program (digital therapist sessions); Remote or Hybrid work policy. €23,377 - €36,735 a year *This range includes base, variable and equity These compensation bands are just the starting point. Once someone joins and proves they're outlier talent, we adjust quickly to ensure their compensation aligns with their impact. Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company's estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below. Portugal - Sword Benefits & Perks: • Health, dental and vision insurance • Meal allowance • Equity shares • Remote work allowance • Flexible working hours • Work from home • Discretionary vacation • Snacks and beverages • English class Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal. Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.