Jira Engineer

Há 4 horas


Portalegre, Portugal Ovyo Tempo inteiro

Jira Engineer Location: Remote Employment: Full-time / Contract About Loop Future: Loop Future combines technology, innovation, and sustainability to create digital solutions that shape the future. By integrating software engineering, cloud solutions, salesforce expertise, and intelligent sourcing, Loop Future connects people, systems, and industries — driving efficiency, growth, and global impact. We are Headquartered in Portugal, with offices in Lisbon, Porto, Coimbra, Leiria and Braga; we are also supported by our international offices in the UK, Switzerland and India. The company brings together a diverse and talented team committed to delivering cutting-edge digital experiences into domains such as TV &Media, Satellite & Space, Consultancy, Retail and many other domains. About the Role: One of our clients are modernizing their Service Management system by migrating from ServiceNow to Jira Service Management and Stargate. Here you will play a critical role in analyzing, redesigning, implementing and validating workflows to support the large-scale migration of services such as Ask Procurement, Data Protection, CKW ITSM, HR Service Delivery and Facility/Workplace services. Core responsibilities: Migrate and redesign ServiceNow workflows into Jira Service Management, defining future-state processes aligned with Jira and Stargate capabilities. Configure JSM end-to-end, including request types, SLAs, forms, automations, approvals, queues, and secure environments compliant with GDPR. Identify functional gaps in JSM (e.g. email templates, document generation) and design scalable plugins or workaround solutions. Build and support integrations across Jira, Stargate, IAM, and HR systems, including OAuth 2.0 authentication and multi-IDP access models. Support testing and quality assurance by creating UAT scripts, resolving defects, and optimising configurations. Produce technical documentation, enable training teams, and hand over ownership to Jira Operations for long-term support Requirements: 5+ years' experience delivering complex Jira Service Management implementations in enterprise environments. Deep expertise in JSM configuration, including request/catalog design, automation, dynamic forms, approvals, queues, and agent workspaces. Strong Jira Cloud administration skills, including Atlassian Marketplace plugin evaluation and implementation. Proven experience building secure integrations, including OAuth 2.0, multitenant authentication, and external data sources (e.g. Org APIs, SuccessFactors). Experience designing or supporting HR or other sensitive-service workflows with a strong focus on data protection and confidentiality. Solid understanding of Agile/Scrum delivery and service management best practices (ITIL/ESM), with the ability to redesign processes to fit Jira rather than over-customize.


  • Jira Engineer

    Há 12 horas


    Portalegre, Portugal Ovyo Tempo inteiro

    Jira Engineer Location: Remote Employment: Full-time / Contract About Loop Future: Loop Future combines technology, innovation, and sustainability to create digital solutions that shape the future. By integrating software engineering, cloud solutions, salesforce expertise, and intelligent sourcing, Loop Future connects people, systems, and industries —...

  • Jira engineer

    Há 4 horas


    Portalegre, Portugal Ovyo Tempo inteiro

    Jira EngineerLocation: RemoteEmployment: Full-time / ContractAbout Loop Future:Loop Future combines technology, innovation, and sustainability to create digital solutions that shape the future. By integrating software engineering, cloud solutions, salesforce expertise, and intelligent sourcing, Loop Future connects people, systems, and industries — driving...

  • Software Engineer

    Há 4 horas


    portalegre, Portugal PrimeIT Tempo inteiro

    PrimeIT is a leading technology services company with 19 years of experience delivering solutions across IT, Telecommunications, and Engineering . Specialized in Team Extension, Managed Services, Custom Software, and Nearshore , PrimeIT currently has a team of more than 2,350 professionals working on national and international projects across multiple...

  • Frontend engineer

    Há 4 horas


    Portalegre, Portugal Sngular Tempo inteiro

    Job OverviewWe are looking for a Frontend Engineer to join our product development team and help build modern, high-quality web applications. You will work closely with designers, backend engineers, and product stakeholders to deliver intuitive, performant, and scalable user interfaces.This role requires a strong sense of ownership, the ability to work...

  • Data Engineer

    Há 4 horas


    portalegre, Portugal PrimeIT Tempo inteiro

    Data processing and storage, Datalake and Datahubs, sounds familiar to you? Well, you might be the right person for the job! We are searching for Data Engineers! What will you be doing? ETL Pipelines and moving data to Corporate Datalakes and Datahubs using tools like: Apache Airflow, dbt, Azure Data Factory Connect and integrate multiple data sources (CRM,...

  • Frontend Engineer

    Há 12 horas


    Portalegre, Portugal Sngular Tempo inteiro

    Job Overview We are looking for a Frontend Engineer to join our product development team and help build modern, high-quality web applications. You will work closely with designers, backend engineers, and product stakeholders to deliver intuitive, performant, and scalable user interfaces. This role requires a strong sense of ownership, the ability to work...

  • Frontend Engineer

    Há 4 horas


    Portalegre, Portugal Sngular Tempo inteiro

    Job Overview We are looking for a Frontend Engineer to join our product development team and help build modern, high-quality web applications. You will work closely with designers, backend engineers, and product stakeholders to deliver intuitive, performant, and scalable user interfaces. This role requires a strong sense of ownership, the ability to work...

  • Senior Cloud Engineer

    3 semanas atrás


    Portalegre, Portugal Sngular Tempo inteiro

    Job Overview At Sngular, we are a global technology solutions company built around people. We are looking for a Senior Cloud Engineer (Java/Kotlin). In this role, you will take a senior-level technical position, contributing to the design and evolution of backend architectures, shaping APIs, and making key technical decisions that directly impact our digital...

  • Senior Cloud Engineer

    3 semanas atrás


    Portalegre, Portugal Sngular Tempo inteiro

    Job Overview At Sngular, we are a global technology solutions company built around people. We are looking for a Senior Cloud Engineer (Java/Kotlin). In this role, you will take a senior-level technical position, contributing to the design and evolution of backend architectures, shaping APIs, and making key technical decisions that directly impact our digital...

  • Software developer

    1 semana atrás


    Portalegre, Portugal Sngular Tempo inteiro

    Job OverviewWe are looking for a Frontend Engineer to join our product development team and help build modern, high-quality web applications. You will work closely with designers, backend engineers, and product stakeholders to deliver intuitive, performant, and scalable user interfaces.This role requires a strong sense of ownership, the ability to work...