German Customer Service

Há 4 dias


Lisboa, Portugal Cross Border Talents Tempo inteiro

Job Title: Customer Service – German SpeakerLocation: Lisbon, PortugalWork Model: On-Site About the Role:We are looking for German-speaking Customer Service Representatives to join a dynamic international team based in  Lisbon. This position is ideal for candidates who are motivated, communicative, and eager to start or grow a career in customer service. Key Responsibilities: Handle incoming customer inquiries in German via phone, email, or chat Provide accurate information and solutions in a professional and empathetic manner Follow company procedures and maintain high customer satisfaction levels Collaborate with internal teams to ensure smooth issue resolution Requirements: Fluency in German and English (B2) Eligible documents: EU ID Residence Card, or Certificate of Protection (issued later than March 2022) Previous customer service experience is a plus Availability to work rotative shifts from Monday to Sunday, between 08:00 and 00:00 Shuttle transport provided for employees finishing shifts at midnight Schedule: Rotative role Benefits: Full-time, on-site role in a modern and multicultural environment Training and career growth opportunities Shuttle service available for late shifts


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