Team Leader –
1 semana atrás
Experis is recruiting for a leading telecommunications provider in Switzerland, known for its premium services, cutting-edge technology, and strong international culture. We are currently looking for a German- and English-speaking Team Leader to join the Customer Retention Department - a key area responsible for maintaining and strengthening customer loyalty. Main Responsibilities: Lead and support a team of retention agents, providing coaching, feedback, and performance evaluations. Monitor KPIs and ensure that individual and team goals are achieved. Handle escalated calls or complex customer cases when needed. Collaborate closely with management and training teams to improve retention strategies. Create a positive and motivating team environment focused on performance and customer excellence. Participate in regular workshops (held approximately every 6 weeks in Porto). Requirements: Native or near-native fluency in German, and strong English skills (both spoken and written). At least 2 years of experience as a Team Leader in a call center environment. Previous experience in the telecommunications sector is a strong plus. Excellent communication, leadership, and motivational skills. Strong analytical mindset and ability to drive performance. Availability to work Monday to Friday, in a remote position (with occasional on-site workshops in Porto). If you are a natural leader with a passion for motivating teams and delivering customer excellence, we'd love to hear from you
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Team Leader –
1 semana atrás
Lisboa, Lisboa, Portugal Experis Tempo inteiro 60 000 € - 90 000 € por anoExperis is recruiting for a leading telecommunications provider in Switzerland, known for its premium services, cutting-edge technology, and strong international culture.We are currently looking for a German- and English-speaking Team Leader to join the Customer Retention Department - a key area responsible for maintaining and strengthening customer...
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Team Leader
2 semanas atrás
Lisboa, Lisboa, Portugal ManpowerGroup Portugal Tempo inteiro 20 000 € - 25 000 € por anoEstamos a recrutar para o nosso cliente NOS Comunicações S.A,Team Leader – Canal Office Sales (B2B).A função:Team Leader NOS Empresas - Office Sales B2BEscritório: SacavémFull-Time (Segunda-feira a Sexta-feira: 9h00 às 18h00)O que esperamos de ti:Gestão de Equipa: Liderar, orientar e motivar a sua equipa comercial, assegurando que cada membro...
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Team Leader
1 semana atrás
Lisboa, Portugal Cross Border Group Tempo inteiroTeam Leader French-speaking (On-site in Lisbon)Languages Required:French C2 level English Minimum B2 level Location:Lisbon, Portugal (on-site) Schedule:Full-time, 40 hours/week About The RoleWe are looking for a motivatedTeam Leader (Operations)to supervise and guide a team of customer service associates in Lisbon. You will be responsible for driving...
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Team Leader
3 semanas atrás
Lisboa, Portugal Gateleven Tempo inteiroTeam Leader French and Spanish Speaker Location: Sintra, Lisboa SAFTI Portugal We are HCLTech, one of the fastest-growing large tech companies in the world and home to 220,000 people across 60 countries. We supercharge progress through industry-leading capabilities centered around Digital, Engineering, Cloud, and AI. Our diverse, creative, and passionate...
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Team Leader
Há 2 dias
Lisboa, Lisboa, Portugal Inetum Portugal Tempo inteiroDescrição da empresa Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good. Present in 19 countries with a...
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Team Leader
2 semanas atrás
Lisboa, Lisboa, Portugal Inetum Tempo inteiro 45 000 € - 75 000 € por anoMissionAt Inetum Portugal, we are strengthening our Microsoft BizzApps & Copilot team with a senior and strategic profile. We are looking for aTeam Leaderwith solid experience in Power Platform development projects and expertise in implementing solutions usingCopilot StudioandAI Builder.This is a unique opportunity to lead innovative projects, collaborate...
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Team Leader
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Group Tempo inteiro 25 000 € - 45 000 € por anoTeam Leader Italian-speaking (On-site in Lisbon)Languages Required:Italian C2 levelEnglish Minimum B2 levelLocation:Lisbon, Portugal (on-site)Schedule:Full-time, 40 hours/weekAbout The RoleWe are looking for a motivatedTeam Leader (Operations)to supervise and guide a team of customer service associates in Lisbon. You will be responsible for driving...
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Team Leader
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Group Tempo inteiro 24 000 € - 48 000 € por anoTeam Leader French-speaking (On-site in Lisbon)Languages Required:French C2 levelEnglish Minimum B2 levelLocation:Lisbon, Portugal (on-site)Schedule:Full-time, 40 hours/weekAbout The RoleWe are looking for a motivatedTeam Leader (Operations)to supervise and guide a team of customer service associates in Lisbon. You will be responsible for driving...
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Team Leader Imobiliário
2 semanas atrás
lisboa, Portugal SAFTI Portugal Tempo inteiroTEAM LEADER IMOBILIÁRIO — LISBOA Tem perfil de liderança, espírito empreendedor e paixão pelo setor imobiliário? Na SAFTI , encontra a oportunidade ideal para desenvolver a sua carreira no imobiliário e, simultaneamente, construir e liderar a sua própria equipa de consultores, dentro de uma rede internacional de sucesso. VERTENTE CONSULTOR...
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Team Leader
Há 12 horas
Lisboa, Portugal SpotOn Connections Tempo inteiroOur client is looking for a Team Leader to join their growing Team in Lisbon - Portugal. Your role would be to lead the Team at a Digital Marketing project. **Daily tasks**: Create an inspiring team environment with an open communication culture; Set clear team goals, oversee, and manage day-to-day operations; Monitor team performance and motivate team...