Front Office Operations Manager
Há 4 dias
The Pestana Hotel Group is a leading Portuguese hotel operator with 100 hotels across three continents. We are seeking an experienced Front Office Manager to oversee the reception operation at the Pestana Palace Hotel.
Key Responsibilities- Develop and implement front desk objectives and procedures to ensure exceptional customer service.
- Manage staff recruitment, training, and shift scheduling to optimize productivity.
- Tackle guest complaints and inquiries while maintaining a high level of professionalism.
- Maintain a clean and organized front desk and reception area to reflect positively on the hotel's image.
- Oversee front desk office supplies and equipment to prevent downtime.
- Manage budgets, records, and contracts in accordance with company policies.
- Supervise all front desk activities, including bookings, appointments, phone calls, and emails.
- Conduct regular performance reviews with front desk staff to identify areas for improvement.
- Prepare and present reports and feedback to the general manager for strategic decision-making.
- Perform administrative tasks such as filing and record updates as needed.
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Front Office Operations Manager
Há 6 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro**Job Summary:**We are seeking an experienced and skilled Front Office Manager to oversee the reception operations at our hotel.As a key member of our front desk team, you will be responsible for implementing front desk objectives and procedures, hiring and training staff, managing shift schedules, and ensuring exceptional customer service. You will also...
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Front Office Operations Manager
1 dia atrás
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroAt GrabJobs, we are seeking a highly skilled and motivated Front Office Operations Manager to join our team at Hilton in Lisbon.The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.Key responsibilities will include supervising the efficient operations of reception, supporting team...
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Front Office Operations Manager
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Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroJob Description:We are seeking a skilled and motivated Front Office Shift Leader to join our team at Hilton in Lisboa.This is an excellent opportunity for a candidate who is strong in leadership, critical thinking, and has a positive mindset.Duties and Responsibilities:Supervise the efficient operations of reception, including check-in/check-out...
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Front Office Leader
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Lisboa, Lisboa, Portugal Sheraton Cascais Resort Tempo inteiroKey ResponsibilitiesThis leadership position involves managing the daily operations of the Front Office, ensuring smooth guest arrivals and departures, maintaining service excellence, and fostering employee engagement. Additionally, the Front Of The House Manager collaborates with other departments, such as Housekeeping and Security, to enhance overall guest...
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Front Office Manager
Há 6 dias
Lisboa, Lisboa, Portugal Pestana Hotel Group Tempo inteiroThe Pestana Hotel Group is the largest Portuguese hotel group with 100 hotels across three continents.We are seeking an experienced Front Office Manager to lead the reception operation at the Pestana Palace Hotel.Key ResponsibilitiesImplement front desk objectives and procedures.Hire, train staff, and manage shift schedules.Address guest complaints and...
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Front Office Manager
Há 7 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroThe Pestana Hotel Group is the largest Portuguese hotel group having 100 hotels in 16 countries across three continents.We are currently seeking a passionate and experienced Front Office Manager to coordinate the reception operation at the Pestana Sintra Golf.Key ResponsibilitiesImplementing front desk objectives and procedures.Hiring and training staff and...
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Front Office Manager
Há 6 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroThe Pestana Hotel Group is the largest Portuguese hotel group having 100 hotels in 16 countries across three continents.We are currently seeking a passionate and experienced Front Office Manager to coordinate the reception operation at the Pestana Palace Hotel.Key ResponsibilitiesImplementing front desk objectives and procedures.Hiring and training staff and...
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Front Office Manager
1 semana atrás
Lisboa, Lisboa, Portugal Pestana Hotel Group Tempo inteiroThe Pestana Hotel Group is the largest Portuguese hotel group having 100 hotels in 16 countries across three continents.We are currently seeking for a passionate and experienced Front Office Manager to coordinate the reception operation at the Pestana Palace Hotel;Key Responsibilities· Implementing front desk objectives and procedures.· Hiring and training...
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Front Office Manager
Há 4 dias
Lisboa, Lisboa, Portugal Pestana Hotel Group Tempo inteiroThe Pestana Hotel Group is the largest Portuguese hotel group having 100 hotels in 16 countries across three continents.We are currently seeking for a passionate and experienced Front Office Manager to coordinate the reception operation at the Pestana Palace Hotel.Key ResponsibilitiesImplementing front desk objectives and procedures.Hiring and training staff...
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Front Office Manager
1 dia atrás
Lisboa, Lisboa, Portugal Pestana Hotel Group Tempo inteiroThe Pestana Hotel Group is the largest Portuguese hotel group having 100 hotels in 16 countries across three continents. We are currently seeking for a passionate and experienced Front Office Manager to coordinate the reception operation at the Pestana Palace Hotel. Key Responsibilities Implementing front desk objectives and procedures. Hiring and training...
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Director of Front Office Operations
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Office Operations Manager
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Front Office Manager Assistant
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Front Office Manager Assistant
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Front Office Manager
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