International Tech Support Expert
Há 6 dias
About the Role:
We are seeking a highly skilled and experienced Dutch Language Customer Advisor to join our team in Lisbon, Portugal.
The successful candidate will have a strong background in technology and excellent communication skills in English.
Key Responsibilities:Solving Technical Queries:
- Answer customer inquiries related to technical issues
- Provide solutions to technical problems using problem-solving skills
- Escalate complex issues to senior technicians when necessary
Delivering Outstanding Customer Experiences:
- Utilize active listening skills to understand customer concerns
- Communicate clearly and concisely to resolve customer issues
- Ensure customer satisfaction through empathetic and professional interactions
Requirements:
- Native-Level Proficiency: Dutch (spoken and written)
- Excellent Communication Skills: English (B2 level or higher)
- Tech Savviness: Passion for technology and ability to troubleshoot effectively
Perks of Joining the Team:
- A Gateway to the Tech World: Work with cutting-edge technology and become part of a world-renowned brand's customer support initiative
- International Environment: Be part of a diverse team where cultures blend and talents shine
- Career Progression: Opportunity to secure long-term roles based on performance and dedication
- Vibrant Lisbon: Live and work in one of Europe's most exciting cities, buzzing with culture, sunshine, and opportunities
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