Clearance Broker Associate Specialist

3 semanas atrás


Porto, Porto, Portugal Federal Express Corporation Eu Tempo inteiro

Job Title: Clearance Broker Associate With Spanish

Job Summary: We are seeking a highly skilled Clearance Broker Associate with Spanish language proficiency to join our team at Federal Express Corporation Eu. As a key member of our Clearance Operations team, you will be responsible for ensuring timely and effective clearance and delivery of shipments.

Key Responsibilities:

  • Review shipment data to identify customer and regulatory requirements, ensuring accuracy and completeness of documentation.
  • Use in-house systems to create timely, accurate, and legally compliant clearance declarations.
  • Conduct professional calls with customers or government agencies to obtain clarifications when needed.
  • Take ownership of routine customer and customs disputes, taking actions to provide timely resolution.
  • Establish and maintain effective customer relationships by highlighting opportunities for customized or alternative services.

Requirements:

  • Fluent in English (B2 – C1) and Spanish (B2-C1)
  • Team player with a can-do attitude
  • Customer focused with excellent communication skills
  • Attention to detail and ability to work to tight deadlines
  • Task orientated with good time management
  • Good analytical and problem-solving skills
  • Able to make independent decisions based on expertise
  • Willing to develop in a multinational/multicultural environment

What We Offer:

  • Competitive benefits and reward package
  • Formal training and on-the-job learning opportunities
  • Opportunity to work with a trusted brand and be part of a global network of solutions
  • Equal opportunity employer committed to diversity and inclusion

About Us: Federal Express Corporation Eu is a global leader in logistics and transportation, committed to delivering exceptional customer experiences. We value diversity and inclusion, and offer a range of benefits and opportunities for growth and development.


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