Clearance Broker Associate Specialist

1 semana atrás


Porto, Porto, Portugal Fedex Eu Tempo inteiro

Key Responsibilities:

As a FedEx Clearance Broker Associate, you will work closely with Customs to enable timely clearance and delivery. Your primary focus will be on ensuring checks and processes are completed efficiently, resulting in timely and effective processing of transactions and strict regulatory compliance.

Main Tasks:

Review shipment data to identify accurate customer and regulatory requirements, as well as the completeness of documentation supplied.

Utilize in-house systems to create timely, accurate, and legally compliant clearance declarations.

Conduct professional calls with customers or government agencies to clarify any necessary information.

Own routine customer and Customs disputes, taking necessary actions to provide timely resolutions.

Requirements:

The ideal candidate will possess:

Fluent English and Spanish language skills (B2 – C1 level).

A team player with a proactive attitude.

Excellent communication skills, focusing on customer satisfaction.

Attention to detail and ability to work under tight deadlines.

Task-oriented with effective time management.

Strong analytical and problem-solving skills.

Ability to make independent decisions based on expertise.

Good computer skills, including Microsoft Office capabilities.

Will to develop in a multinational and multicultural environment.

What We Offer:

FedEx offers employees a competitive benefits package, including a wide range of formal training and on-the-job learning opportunities.

FedEx is one of the most trusted brands, year after year, and we are committed to creating a global community where everyone is accepted.

At FedEx, diversity and inclusion happen because we do it together.

We are an equal opportunity employer, and we are committed to a diverse and inclusive workforce where everyone has growth opportunities.

FedEx is one of the world's largest express transportation companies, consistently selected as one of the top 10 World's Most Admired Companies by 'Fortune' magazine.


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