Customer Service Expert

Há 4 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Job Description: We are looking for a Cross Border Talents Customer Service Expert to provide exceptional customer service to our clients. As a key member of our team, you will be responsible for delivering outstanding support to our customers across multiple channels.

Main Responsibilities:

  1. Engage with clients across chat, email, and phone to provide pre and post sales support, product assistance, and troubleshooting.
  2. Assist clients with their digital advertising needs, providing expert guidance on self-serve ad platforms.
  3. Collaborate with internal departments to drive customer success and maintain high levels of customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proactive and adaptable approach to problem-solving.
  • High levels of professionalism and confidentiality when handling sensitive client data.


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