Cloud-Based Customer Service Expert

Há 6 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a highly skilled Cloud-Based Customer Service Expert to join our team at Blu Selection. As a key member of our customer support team, you will play a vital role in delivering exceptional service experiences for our customers.

Key Responsibilities
  • Provide timely and effective support via chat, email, and phone to resolve customer inquiries and issues.
  • Troubleshoot complex technical problems and collaborate with internal teams to find solutions.
  • Educate customers on our platform's tools and features to enhance their user experience.
Requirements
  • Native level of French and fluent English language skills.
  • Strong interest in web design, online platforms, and technology.
  • Excellent problem-solving abilities and attention to detail.
  • Outstanding communication and interpersonal skills.
What We Offer

We offer a competitive salary of 12,600€ per year (gross), paid in 14 monthly installments of 900€ plus a performance bonus of up to 1,800€ per year. Additionally, we provide meal vouchers, reimbursement of some transportation costs, private health insurance, and dental plan after six months of employment. If you live outside Portugal, we reimburse your initial flight ticket after six months and provide three months of free accommodation.

Career Growth Opportunities

At Blu Selection, we value creativity, excellence, and the user experience. Our dynamic and innovative work environment offers room for professional development and training opportunities. Join us as a Cloud-Based Customer Service Expert and be part of a journey that empowers users around the globe.



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