Head of Data Strategy and Architecture
Há 6 dias
About the Role: We are seeking an experienced and visionary Head of Data Strategy and Architecture to join our team at Talkdesk in Lisbon. In this strategic role, you will lead our data initiatives, architect cutting-edge data solutions, and drive data-driven decision-making across the organization. You will be instrumental in shaping our data strategy and enhancing our platform's capabilities to support our ambitious growth plans.
Data Strategy: Develop and execute a comprehensive data strategy that aligns with Talkdesk's business objectives and enhances our market position as a cloud contact center leader. Define key performance indicators (KPIs) to assess the impact of data initiatives and track progress towards company-wide goals.
Data Architecture: Oversee the design and implementation of a scalable data architecture that supports real-time analytics, machine learning, and data integration. Ensure seamless collaboration between cross-functional teams and stakeholders to identify data needs and deliver impactful insights.
Leadership: Lead and inspire a team of product managers, fostering a culture of innovation and collaboration. Develop and implement strategies to enhance team performance and drive results through focused efforts and speed.
Requirements: Bachelor's degree in Computer Science, Data Science, or a related field; advanced degree preferred. 8+ years of experience in data management or analytics, with at least 3 years in a leadership role. Strong experience with modern data platforms, data warehousing, and ETL processes. Proven ability to solve complex problems with a strategic mindset. Excellent English communication and interpersonal skills.
Compensation and Benefits: We offer a highly competitive salary package of approximately $250,000 per annum, including stock options, health insurance, and a comprehensive benefits program. Our vision is to create a better way to great experiences for companies globally.
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