Director of Data Strategy
Há 2 dias
Data Leadership Role
At Talkdesk, we empower organizations to deliver exceptional customer experiences through innovative technology and data-driven insights. We are seeking an experienced and visionary Director of Data Strategy to lead our data initiatives. This strategic role will drive data-driven decision-making across the organization, shaping our data strategy and enhancing our platform's capabilities to support our ambitious growth plans.
Key Responsibilities:
- Develop and execute a comprehensive data strategy that aligns with Talkdesk's business objectives and enhances our product offerings.
- Work with engineering counterparts to oversee the design and implementation of a scalable data architecture that supports real-time analytics, machine learning, and data integration.
- Lead and inspire a team of product managers, fostering a culture of innovation, collaboration, and continuous learning.
- Partner with customers, partners, and adjacent areas to identify data needs and deliver impactful insights that drive business growth.
- Define and track key performance indicators (KPIs) to assess the impact of data initiatives and ensure alignment with company goals.
Requirements:
- Bachelor's degree in Computer Science, Data Science, or a related field; advanced degree preferred.
- 8+ years of experience in data management, analytics, or a related field, with at least 3 years in a leadership role.
- Strong experience with modern data platforms, data warehousing, and ETL processes, particularly in cloud environments.
- In-depth knowledge of data privacy regulations and governance best practices.
- Proven ability to solve complex problems with a strategic mindset and execute projects effectively.
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.).
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