Digital Community Strategist

Há 5 dias


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro
Job Overview

We're seeking a talented Senior Community Manager to lead our community management efforts for new gaming projects. This is a fantastic opportunity to shape the community around our releases and drive engagement.

Main Responsibilities:

  • Manage social media and platforms, collaborating with the development team to create marketing strategies and build a thriving community.
  • Lead community management, executing strategies to engage and grow the player base.
  • Create engaging content and support marketing efforts to excite and inform the community.
  • Participate in meetings, providing feedback and ensuring community insights are integrated into game improvements.
  • Oversee execution from strategy to content, ensuring smooth cross-team coordination.
  • Track community data, engagement metrics, and player retention to refine strategies and improve results.

Requirements:

  • English native or English C1 (essential).
  • Passion for gaming: A deep love for gaming and experience with sandbox games, ideally with a background in the gaming industry or significant experience as a gamer.
  • Experience in marketing & business: Background in marketing, business, and project management with the ability to promote and sell gaming products to the market.
  • Creative & strategic thinker: Strong creative mindset with experience in developing marketing strategies and engaging content that resonates with players.
  • Social media expertise: Proven experience managing social media platforms and a solid understanding of social media trends and algorithms.
  • Independent, autonomous, and analytical skills: Knowledge of engagement metrics, reporting, and player retention strategies – able to interpret and act on data to improve community engagement.

About Us

Teleperformance Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. We were also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine. With more than 12,000 employees from 111 nationalities, we provide services in 35 languages. Our multicultural, highly qualified, and deeply specialized team offers a wide range of integrated omnichannel solutions. We're a pioneer in technology applied to customer support and maintain the highest security standards. We continue to grow, and we invite you to join us.



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