Automation Systems Support Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

At Blu Selection, we're on a mission to deliver exceptional customer experiences. As a Technical Advisor for Home Automation Systems, you'll play a crucial role in helping us achieve this goal.

Job Description:

We're seeking a highly skilled and customer-focused individual to join our team as a Technical Advisor for Home Automation Systems. In this role, you will provide support to customers by responding to inbound requests and documenting relevant case information.

  • Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels
  • Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels
  • Ensure excellent customer satisfaction through responding in an appropriate and friendly manner

You will work in a multicultural team environment alongside a diverse team, collaborating with some of the biggest brands in the industry.



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