Technical Sales Specialist

4 semanas atrás


Aveiro, Aveiro, Portugal Stow Tempo inteiro

At Stow, we are committed to delivering top-quality storage solutions to our valued clients. As an After Sales Representative, you will play a critical role in maintaining client satisfaction, acting as a technical partner to our clients, managing their inquiries, coordinating with internal teams, and handling clients' concerns, to ensure a long-term relationship.

Main Responsibilities:

Manage the order portfolio of existing customers and look for new market opportunities in your region

Liaise with the Technical team to prepare inspections, repairs, and spare-parts quotes, and present them to clients

Schedule inspections with clients, inspect the technical condition of their warehouse racks, and draft inspection reports

Coordinate repairs with the Backoffice team to address issues swiftly

Regularly follow-up with clients and assess sales opportunities

Strive for developing a solid long-term relationship with clients, acting as a technical partner for warehouse racks

Requirements:

Previous experience in an after sales, customer service, or technical support role

AutoCAD 2D and technical knowledge related to the racking industry, namely N15635, is a plus

Excellent problem-solving skills with a customer-first attitude

Strong communication skills, both verbal and written

Additional information

We offer a comprehensive benefits package and an attractive salary in an international environment


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