Technical Sales Specialist
4 semanas atrás
At Stow, we are committed to delivering top-quality storage solutions to our valued clients. As an After Sales Representative, you will play a critical role in maintaining client satisfaction, acting as a technical partner to our clients, managing their inquiries, coordinating with internal teams, and handling clients' concerns, to ensure a long-term relationship.
Main Responsibilities:
Manage the order portfolio of existing customers and look for new market opportunities in your region
Liaise with the Technical team to prepare inspections, repairs, and spare-parts quotes, and present them to clients
Schedule inspections with clients, inspect the technical condition of their warehouse racks, and draft inspection reports
Coordinate repairs with the Backoffice team to address issues swiftly
Regularly follow-up with clients and assess sales opportunities
Strive for developing a solid long-term relationship with clients, acting as a technical partner for warehouse racks
Requirements:
Previous experience in an after sales, customer service, or technical support role
AutoCAD 2D and technical knowledge related to the racking industry, namely N15635, is a plus
Excellent problem-solving skills with a customer-first attitude
Strong communication skills, both verbal and written
Additional information
We offer a comprehensive benefits package and an attractive salary in an international environment
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