Technical After Sales Specialist in North Portugal
3 semanas atrás
**About the Role**
Phiture is a leading supplier of storage solutions, focusing on the development, manufacturing, and installation of high-quality racking systems for palletized and small goods. We are seeking a skilled Technical After Sales Representative to join our team in North Portugal.
**Responsibilities:**
- Manage the order portfolio of existing customers and explore new market opportunities in the region.
- Liaise with the Technical team to prepare inspections, repairs, and spare-parts quotes, and present them to clients.
- Schedule inspections with clients, inspect the technical condition of their warehouse racks, and draft inspection reports.
- Coordinate repairs with the Backoffice team to address issues swiftly.
- Regularly follow up with clients and assess sales opportunities.
- Develop a long-term relationship with clients, acting as a technical partner for warehouse racks.
**Requirements:**
- Previous experience in after sales, customer service, or technical support roles.
- AutoCAD 2D and technical knowledge related to the racking industry, specifically N15635, is a plus.
- Excellent problem-solving skills with a customer-first attitude.
- Strong communication skills, both verbal and written, with English as a plus.
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