Technical After Sales Specialist in North Portugal

3 semanas atrás


Aveiro, Aveiro, Portugal Phiture Tempo inteiro

**About the Role**

Phiture is a leading supplier of storage solutions, focusing on the development, manufacturing, and installation of high-quality racking systems for palletized and small goods. We are seeking a skilled Technical After Sales Representative to join our team in North Portugal.

**Responsibilities:**

  • Manage the order portfolio of existing customers and explore new market opportunities in the region.
  • Liaise with the Technical team to prepare inspections, repairs, and spare-parts quotes, and present them to clients.
  • Schedule inspections with clients, inspect the technical condition of their warehouse racks, and draft inspection reports.
  • Coordinate repairs with the Backoffice team to address issues swiftly.
  • Regularly follow up with clients and assess sales opportunities.
  • Develop a long-term relationship with clients, acting as a technical partner for warehouse racks.

**Requirements:**

  • Previous experience in after sales, customer service, or technical support roles.
  • AutoCAD 2D and technical knowledge related to the racking industry, specifically N15635, is a plus.
  • Excellent problem-solving skills with a customer-first attitude.
  • Strong communication skills, both verbal and written, with English as a plus.

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