After Sales Expert – North Portugal

Há 3 dias


Aveiro, Aveiro, Portugal Phiture Tempo inteiro

As a leading supplier of storage solutions, Phiture is dedicated to delivering top-quality racking systems for palletized or small goods and longer items, as well as mezzanine structures. Our team is committed to maintaining client satisfaction and acting as a technical partner to our valued clients.

**Key Responsibilities:**

  • Manage the order portfolio of existing customers and explore new market opportunities.
  • Liaise with the Technical team to prepare inspections, repairs, and spare-parts quotes for clients.
  • Schedule inspections with clients, inspect the technical condition of their warehouse racks, and draft inspection reports.
  • Coordinate repairs with the Backoffice team to address clients' concerns swiftly.
  • Regularly follow up with clients and assess sales opportunities to develop a solid long-term relationship.

**Requirements:**

  • Previous experience in an after-sales, customer service, or technical support role.
  • AutoCAD 2D and technical knowledge related to the racking industry (N15635 is a plus).
  • Excellent problem-solving skills with a customer-first attitude.
  • Strong communication skills (English is a plus).
  • Reside within 50 Km of Ovar.

**What We Offer:**

  • A comprehensive benefits package and an attractive salary in an international environment.
  • The opportunity to work closely with other talented professionals in an open and enthusiastic culture.


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