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Customer Service Representative for Telecommunication Projects
2 semanas atrás
About Us:
At Blu Selection, we pride ourselves on being a multinational leader in the telecommunication sector, with a passion for delivering exceptional service and support to our clients. With a diverse team of over 8,000 people from around the world, we offer a unique opportunity to grow professionally and personally.
Role Description:
This position involves serving as the primary point of contact with customers, providing expert advice, sales assistance, and troubleshooting for new products. The ideal candidate will possess excellent communication skills, empathy, and the ability to multitask effectively.
You will be responsible for answering inbound calls from potential customers, responding to customer inquiries, and selling products through negotiation and good communication.
A strong customer focus and adaptability are essential for this role, as you will work in fast-paced environments and collaborate with multicultural teams.
Key Requirements:
To succeed in this position, you should have advanced business English, be a native German speaker, and possess strong problem-solving skills. Additionally, you should be highly reliable, adaptable, and a fast learner.
Empathy and strong customer focus are crucial for building trust and delivering exceptional service.
You should be able to work independently and as part of a team, demonstrating your ability to adapt to changing situations and priorities.
What We Offer:
This full-time position offers a competitive salary, performance-related bonuses, and a quality certified management company. You will also receive a relocation package, including flight tickets to Athens, hotel accommodation for four weeks, assistance finding a flat, and other benefits such as vouchers, discounts, and free Greek classes.