Product Support Specialist

Há 2 dias


Vila do Conde, Porto, Portugal Dorel Juvenile Tempo inteiro
About Our Company

Dorel Juvenile is a global leader in the juvenile products industry, committed to helping families worldwide. Our extensive range of products is available in more than 100 countries, and we take pride in our innovative approach to creating safe and engaging products for children.

Your Role

As a Consumer Care professional, you will play a critical role in shaping the customer experience. Your responsibilities will include:
  • Responding to consumer inquiries and resolving issues in a timely and effective manner;
  • Providing expert advice on product usage and troubleshooting;
  • Maintaining accurate records of consumer interactions in our CRM system;
  • Staying up-to-date with our products, policies, and procedures through regular training and development opportunities.

Your Requirements

- 2 years of experience in customer-facing roles;
- Fluency in French (required) and English (desired);
- Excellent communication and interpersonal skills;
- Strong problem-solving and decision-making abilities;
- Proficiency in CRM software, Microsoft Office Suite, and other relevant tools;
- Availability for hybrid work arrangements.

  • Vila do Conde, Porto, Portugal Maxi-Cosi Tempo inteiro

    Dorel Juvenile, the world's leading juvenile products company, is seeking an exceptional Administrative Support Specialist to join our team. Our mission is to provide families with safe and reliable products that rank highest in consumer reviews.About UsWe are a global company with a presence in over 100 countries, dedicated to helping families live carefree...


  • Vila do Conde, Porto, Portugal Nike Tempo inteiro

    Job SummaryWe are seeking a Retail Product Specialist to join our team at Nike. As a key member of our retail team, you will be responsible for delivering exceptional customer service, building strong relationships with our customers, and providing them with a seamless shopping experience.Key ResponsibilitiesUtilize your excellent product knowledge to...


  • Vila do Conde, Porto, Portugal Dorel Juvenile Tempo inteiro

    We are a dynamic and innovative company that offers a unique opportunity to grow with us. As a Consumer Care Representative, you will play a critical role in delivering exceptional customer experiences and driving business success. If you are passionate about making a difference in the lives of families and individuals, we want to hear from you. With a...


  • Vila do Conde, Porto, Portugal TN Portugal Tempo inteiro

    We are looking for a dedicated individual to join our PVH Support Team in Lisbon. As a Global Support Specialist, you will be part of an international environment and have the opportunity to work abroad using your native language.


  • Vila do Conde, Porto, Portugal CODE Tempo inteiro

    Job OverviewWe are seeking a skilled Final Quality Controller to ensure the highest standards of quality in our finished products.Main Responsibilities:Quality Control: Conduct thorough inspections of all types of women's, men's, and children's clothing to guarantee their quality meets our expectations.Dossier Preparation: Prepare and register technical...


  • Vila do Conde, Porto, Portugal TN Portugal Tempo inteiro

    About TN PortugalJob DescriptionWe are seeking a skilled Automotive Support Specialist to join our team in Portugal. As an Automotive Support Specialist, you will be responsible for providing advanced technical assistance to dealerships and service centers, ensuring that customers receive prompt and effective assistance.Your key responsibilities will...


  • Vila do Conde, Porto, Portugal Maxi-Cosi Tempo inteiro

    Dorel Juvenile, a leading global juvenile products company, is driven by its mission to Care for Precious Life. Our products are available in over 100 countries, helping families live carefree lives with high-quality and durable juvenile products.We're passionate about making a difference in family homes worldwide through our commitment to innovation and...


  • Vila do Conde, Porto, Portugal CODE Tempo inteiro

    We are seeking a skilled Quality Assurance Specialist to join our Production/Quality Team.Main Responsibilities:Ensuring quality control of finished products, encompassing all types of women's, men's, and children's clothing.Preparing and registering technical dossiers for efficient product documentation.Requirements:A minimum of 2 years of professional...


  • Vila do Conde, Porto, Portugal Phiture Tempo inteiro

    Nike Retail Sales PositionThe Nike Store is seeking a dynamic and results-driven Retail Sales professional to join our team. As a Retail Sales representative, you will play a critical role in driving sales growth and exceeding customer expectations.Main ResponsibilitiesDevelop and maintain in-depth knowledge of Nike products and services.Identify and...


  • Vila do Conde, Porto, Portugal Phiture Tempo inteiro

    Job ResponsibilitiesMain Point of Contact: Serve as the primary point of contact for retail partners and consumers, responding promptly to inquiries, requests, and concerns via phone, email, or in-person visits.Relationship Building: Build and maintain strong relationships with retail store managers, sales associates, and other key stakeholders to foster...


  • Vila do Conde, Porto, Portugal TN Portugal Tempo inteiro

    About the JobWe're seeking a skilled and dedicated individual to join our elite support team in Lisbon. As a German-speaking customer service representative, you'll be responsible for providing exceptional telephone and written support to our customers.Key Responsibilities:Address customer inquiries and concerns via phone, ensuring a courteous and helpful...


  • Vila do Conde, Porto, Portugal Maxi-Cosi Tempo inteiro

    Dorel Juvenile, the world's leading juvenile products company, seeks an experienced Financial Specialist to join our team. As a key member of our accounting department, you will play a crucial role in ensuring the accuracy and integrity of our financial records.Job DescriptionMaintain Accurate Financial Records: Process accounting data meticulously, ensuring...


  • Vila do Conde, Porto, Portugal Maxi-Cosi Tempo inteiro

    We are committed to delivering exceptional results by fostering a collaborative and supportive work environment. As a Business Support Assistant, you will play a vital role in enabling the team to achieve their goals. You will be responsible for providing administrative and operational support, ensuring seamless communication, and managing tasks to meet...


  • Leça do Bailio, Porto, Portugal COFCO Agri Ltd. Tempo inteiro

    IT Support SpecialistAbout the Role:We are seeking an IT Support Specialist to join our team at COFCO Agri Ltd. As an IT Support Specialist, you will be responsible for providing technical support to our global users.Key Responsibilities:Provide 1st and 2nd level support to global users;Take ownership of user problems and follow up the status of problems on...


  • Vila do Conde, Porto, Portugal TN Portugal Tempo inteiro

    About the PositionWe are seeking a highly motivated and organized individual to join our international support team in Lisbon. As a Remote Client Advisor for Fashion Brand PVH, you'll be responsible for delivering exceptional customer experiences and driving business growth.Your Key Tasks:Offer expert guidance and support to German-speaking customers via...


  • Leça do Bailio, Porto, Portugal COFCO Agri Ltd. Tempo inteiro

    Job OverviewWe are seeking a highly skilled IT Support Specialist to join our team at COFCO Agri Ltd. The successful candidate will be responsible for ensuring the smooth running of our Service Desk and providing first- and second-level support to our global users.This is an exciting opportunity for a talented individual who is passionate about delivering...


  • Vila do Conde, Porto, Portugal Phiture Tempo inteiro

    Customer Service Representative Job SummaryThe Nike Store is seeking a Customer Service Representative to provide an exceptional shopping experience for customers. As a key member of our team, you will be responsible for ensuring that every customer leaves the store feeling satisfied and valued.Key ResponsibilitiesInteract with customers to understand their...


  • Vila do Conde, Porto, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiro

    We are seeking a Senior Backend Software Engineer to join our CARE team in Portugal. In this role, you will work within an agile, talented engineering team to define the architecture of systems and integrations, bring innovation to the table, and ensure design documents are up-to-date. You will also support existing systems, enhance functionality, and...


  • Vila Nova de Gaia, Porto, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for daily communication with customers to support their purchases and requests.You will develop long-term relationships with customers by providing exceptional customer service.You will manage customer doubts...


  • Vila do Conde, Porto, Portugal TN Portugal Tempo inteiro

    The RoleWe are seeking a skilled Telecommunications Specialist to join our support team in Lisbon. As a German-speaking customer service representative, you'll be responsible for delivering exceptional customer experiences and driving sales growth.Your Key Responsibilities:Address customer inquiries and concerns via phone, ensuring a high level of customer...