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**Requirements & Qualifications**
To succeed in this role, you must have:
- At least 12 months of direct customer service experience, preferably in contact centers in a B2C and/or B2B environment;
- Good communication skills, both verbal and written;
- C2 Dutch-level written and spoken communication skills;
- Minimum B2 Level English spoken and written;
- European nationality or Portuguese work permit.
You should also possess a proactive attitude, strong team spirit, and be able to learn new processes, concepts, and skills quickly.
