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Customer Service Representative

2 semanas atrás

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

**Job Description**

    We are seeking a skilled and passionate Customer Service Representative to join our team at Blu Selection in Lisbon, Portugal. As a Customer Service Representative, you will play a critical role in ensuring that our customers receive exceptional support and service.

    Your Key Responsibilities:

  • Provide timely and effective responses to customer inquiries regarding products and services
  • Request and collect updated documentation required by the customer's payer, complete order entry and coordination of product shipment to customers
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless delivery of customer service

    Requirements:

  • Dutch as a native language and at least B2 level of English
  • Knowledge of the importance of delivering high-quality customer experiences
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Drive for excellence and professionalism

    Benefits:

  • Fixed-term contract (6 months - 1 year) with opportunity for renewal
  • Comprehensive training program to enhance your skills and knowledge
  • Competitive salary package including accommodation options
  • Relocation assistance for international candidates
  • Private health insurance and additional benefits
  • Opportunities for career growth and professional development