IT and Telecoms Expert Leader
Há 4 dias
We are looking for an experienced IT and Telecoms Expert Leader to join our team at TN Portugal. As a key member of our organization, you will be responsible for overseeing the management and delivery of IT and telecommunications services, ensuring high-quality service delivery and managing Service Level Agreements (SLAs).
About the RoleThis is a challenging and rewarding opportunity for a skilled professional who wants to make a real difference in the world of IT and telecommunications. If you have a passion for delivering exceptional results, building strong relationships, and driving innovation, we want to hear from you
Responsibilities- Develop and Implement IT and Telecom Strategies: Work with senior stakeholders to develop and implement effective IT and telecom strategies that align with business objectives.
- Lead Technical Teams: Lead and mentor technical teams, fostering a culture of excellence and encouraging collaboration and knowledge-sharing.
- Manage Vendor Relationships: Build and maintain strong relationships with vendors, ensuring seamless delivery of services and products.
Requirements
- Bachelor's degree in Information Technology, Telecommunications, Computer Science, Engineering, or a related field.
- 10+ years of experience in IT and/or telecommunications service management.
- Proven track record of delivering complex projects on time and within budget.
- Excellent leadership and communication skills.
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Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroKey ResponsibilitiesThe successful candidate will be responsible for:Defining and negotiating SLAs to ensure service quality and customer satisfaction.Aligning IT and telecom services with business objectives and strategic goals.Overseeing incident, problem, and change management processes following ITIL best practices.Managing and optimizing network...
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