Telecom and IT Operations Specialist

Há 5 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

We are seeking a highly skilled Telecom and IT Operations Specialist to join our team at TN Portugal. As a key member of our operations team, you will be responsible for managing and optimizing our network infrastructure, ensuring maximum efficiency and availability.

About the Role

This is a dynamic and challenging opportunity for a skilled professional who wants to take their career to the next level. If you have a passion for delivering exceptional results, building strong relationships, and driving innovation, we want to hear from you

Responsibilities
  1. Manage and Optimize Network Infrastructure: Manage and optimize network infrastructure, including mobile, fixed, cloud, VoIP, and SD-WAN, to ensure maximum efficiency and availability.
  2. Ensure High-Quality Service Delivery: Ensure high-quality service delivery by monitoring and managing Service Level Agreements (SLAs) and working closely with technical teams.
  3. Collaborate with Stakeholders: Collaborate with stakeholders, including customers, vendors, and internal teams, to ensure seamless delivery of services and products.

Requirements

  • Bachelor's degree in Information Technology, Telecommunications, Computer Science, Engineering, or a related field.
  • 5+ years of experience in IT and/or telecommunications service management.
  • Hands-on experience in IT service delivery, network operations, and telecom infrastructure.
  • Strong knowledge of telecommunications technologies, including 4G/5G, fiber optics, VoIP, SD-WAN, cloud services, networking, and databases.


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