IT Infrastructure Specialist
Há 8 horas
Company Overview:
">H.B. Fuller, a leading global adhesives company, operates as the largest pureplay in its sector. Founded in 1887 and with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by over 7,000 team members worldwide who collaborate across 30+ market segments in more than 140 countries.
Job Summary:
">The IT Analyst reports directly to the IT Manager, responsible for ensuring seamless operation of the organization's IT systems and infrastructure. They play a crucial role in providing end-users with necessary tools and support, aligning IT systems and processes with business objectives.
Primary Responsibilities:
">- ">
- Provide technical support to end-users in resolving hardware, software, and network-related issues.">
- Troubleshoot and diagnose IT-related problems, implementing effective solutions.">
- Install, configure, and maintain IT infrastructure, systems, and applications.">
- Monitor and analyze system performance, identify potential issues, and take proactive measures to prevent them.">
- Ensure timely resolution of all IT-related incidents and service requests within agreed-upon SLAs.">
- Collaborate with other teams to resolve IT-related issues promptly and effectively.">
- Automate standard practices.">
- Gather and document business requirements for small to medium-sized IT Solutions.">
- Maintain accurate documentation and document business processes and standards.">
Requirements:
">To be successful in this role, you should have a Bachelor's degree in BA, CS, or MIS, with at least six years of related IT experience. Proficiency in Service Management Best Practices and ITIL Certification v4 are required. Strong knowledge of IT infrastructure, systems, and applications, along with familiarity with networking technologies and protocols, are essential. Additionally, strong problem-solving and troubleshooting skills, excellent communication and interpersonal skills, and the ability to work well in a team environment are necessary.
Estimated Salary:
">$60,000 - $80,000 per annum, depending on qualifications and experience.
About Buscojobs Portugal:
">We strive to provide exceptional job opportunities that match your skills and aspirations. Our platform offers a wide range of jobs in various industries, allowing you to find the perfect fit for your career goals.
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