IT Infrastructure Support Specialist

4 semanas atrás


Porto, Porto, Portugal Tech Domain Tempo inteiro

**About Tech Domain**

Tech Domain is a cutting-edge company that offers top-notch IT solutions. We are seeking an experienced IT Infrastructure Support Specialist to join our team.

Job Summary:

We are looking for a skilled IT professional to provide on-site support and assistance to our clients in their areas of operation. As an IT Infrastructure Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to desktop support, server/rack hardware installation and replacement, and other L1 & L2 IT/Networking tasks.

About the Role:

The ideal candidate will have expertise in system desktop administration, customer service, incident/change/release management, and support for various third-party applications on Windows platforms. You will also have hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices, as well as basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting.

Key Responsibilities:

  • Provide on-site assistance (console access to routers, switches, firewalls, etc.) to remote support
  • L1 & L2 IT/Networking related tasks such as desktop support, server/rack hardware installation & replacement
  • Technical troubleshooting and hands-on experience with different OS

Requirements:

To be successful in this role, you will need to have:

  • Expertise in system desktop administration, customer service, incident/change/release management, and support for various third-party applications on Windows platforms
  • Professionally trained & certified in IT Infrastructure Library & Windows Server Administration
  • Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting
  • Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices

What We Offer:

In addition to a competitive salary, we offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • Flexible working hours

Compensation:

The estimated salary for this role is €17.25 per hour, based on industry standards and market conditions.


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