Insurance Operations Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

About Hiscox

Hiscox is a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries, we offer exciting opportunities for personal and professional growth.

Job Summary

We are seeking an experienced Insurance Administrator to join our team in Lisbon, Portugal. The successful candidate will be responsible for providing high-quality administrative support to underwriters, brokers, and end clients.

Main Responsibilities

  • Office-based administration work to ensure efficient processing of requests from stakeholders, including external brokers and end clients.
  • Testing and supporting new administrative tools, processes, and documentation.
  • Providing superb customer experience by answering internal and external questions within the Insurance Admin scope.
  • Accurate, timely, and efficient data entry of insurance risks as per Hiscox standards.
  • Liaising with internal and external parties to respond to and resolve queries within processing deadlines.
  • Delivering exceptional service standards/KPI's.

Requirements

  • Baccalaureate qualification.
  • Proficient in written and spoken Dutch.
  • Good interpersonal skills with the ability to work as a member of various teams.
  • Curious, willing to learn, and showing a challenging conventions spirit.
  • Excellent accuracy and attention to detail.
  • Ability to organize, prioritize, and plan workload to meet deadlines.
  • Demonstrating personal integrity.
  • Personable, able to develop rapport easily and build relationships.
  • Good Customer Focus.
  • Expresses a 'can-do' attitude.

What We Offer

  • Healthy work-life balance with our 35-hour workweek and hybrid working system.
  • After 5 years, work 1 month sabbatical leave.
  • Team spirit with many opportunities to engage and an open culture.

Estimated Salary Range: €25,000 - €30,000 per year, depending on qualifications and experience.



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