IT Infrastructure Specialist

Há 20 horas


Porto, Porto, Portugal Phiture Tempo inteiro

**About Us**
H.B. Fuller is a leading global adhesives company with 2023 revenue of $3.5 billion and over 7,000 team members worldwide. We are driven by our mission to Connect What Matters.

**Job Overview**
The IT Analyst reports to the IT Manager and plays a critical role in ensuring that our organisation's IT systems and infrastructure operate effectively and efficiently.

**Primary Responsibilities:**

  • Provide technical support to end-users in resolving hardware, software, and network-related issues.
  • Troubleshoot and diagnose IT-related problems and implement appropriate solutions.
  • Install, configure, and maintain IT infrastructure, systems, and applications.
  • Maintain accurate documentation and document business processes and standards.

**Requirements:**

  • Bachelor's degree in Business Administration, Computer Science, or related field.
  • At least six years of experience in IT support.
  • Proficiency in Service Management Best Practices and ITIL Certified v4.
  • Strong knowledge of IT infrastructure, systems, and applications.

**Compensation:** The estimated annual salary for this position is approximately **$85,000**. This amount may vary based on factors such as location, experience, and qualifications. H.B. Fuller offers competitive salaries and benefits to attract and retain top talent. Our compensation packages are designed to reflect the value we place on our employees' contributions to the company's success.


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