Datacenter Systems Engineer for Global IT Infrastructure

1 semana atrás


Lisboa, Lisboa, Portugal Thyssenkrupp Presta Ag Tempo inteiro

Company Overview

Thyssenkrupp Automotive Body Solutions is a business unit of the Automotive Technology segment of thyssenkrupp AG. As an integrated body-in-white specialist, the company offers both project business including plant engineering, tooling and prototyping as well as volume production of body components from a single source. By utilizing the extensive synergies between these areas, Automotive Body Solutions is the leading contact partner for all aspects of the auto body.

Job Description

You will be providing Level 2 support for server, storage (datacenter) requests in consideration of SLAs. You will be providing support services in alignment to ITIL. You will be supporting Presta Steering facilities around the world in all questions of provided support area. Your primary goal is to ensure IT services are available without restrictions and with required performance.

Main Responsibilities:

  • Fulfillment of Level 2 tickets in consideration of SLAs and/or KPIs
  • Use of organizations ITSM tool for resolution tracking of incidents and requests
  • Documentation of service-related activities and project related workloads

Required Skills and Qualifications

You have experience in similar system engineer operations service role (service desk, daily operations and project related tasks). You have graduated from university or equivalent education. You have multi-year practice in supporting enterprise IT infrastructure. You have an ITIL Certification or alike. Additionally, you should possess knowledge in Microsoft server and Linux server technologies, Microsoft Active Directory services and technologies, VMWare virtualization technologies, and IT Security requirements. Basic knowledge in Network technologies is also expected.

Benefits

Above average conditions, flexible working time models, ergonomic workstations, and an extensive range of internal and external training opportunities make this job attractive. If you have good English and/or German language skills in speaking and writing and enjoy a collegial cooperation and respect in dealing with each other, then apply now.

Salary Estimate: Based on industry standards and location, we estimate the salary for this position to be around $90,000 per year. However, please note that the actual salary may vary based on individual qualifications and negotiation.



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