Enterprise Datacenter Engineer
2 semanas atrás
Thyssenkrupp Presta AG offers a competitive salary of $80,000 - $110,000 per year, depending on experience. As an integrated business unit of the Automotive Technology segment of thyssenkrupp AG, we provide both project business and volume production of body components from a single source.
About UsWe are the leading contact partner for all aspects of the auto body, utilizing extensive synergies between project business, plant engineering, tooling, and prototyping areas. Our role in this context is to provide L2 support for server and storage requests in consideration of SLA's, using ITSM tools for resolution tracking of incidents and requests.
About the RoleThe Enterprise Datacenter Engineer will ensure IT services are available without restrictions and with required performance. Key responsibilities include:
- Fulfillment of Level 2 tickets in consideration of SLAs and/or KPIs;
- Documentation of service-related activities and project related workloads;
- Providing support services in alignment to ITIL standards;
- Supporting Presta Steering facilities around the world in all questions of provided support area.
We seek candidates with experience in similar system engineer operations service roles, including daily operations and project related tasks. Requirements include:
- Graduation from university or equivalent education;
- Multi-year practice in supporting enterprise IT infrastructure;
- ITIL Certification or alike;
- Good English language skills in speaking and writing.
We offer above average conditions, flexible working time models, ergonomic workstations, and an extensive range of internal and external training opportunities. If you have good German language skills, that's a plus
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