Customer Service Representative in Lisbon
2 semanas atrás
Immerse yourself in a dynamic environment as a Customer Service Representative, providing exceptional experiences to customers and building strong relationships. Located in the vibrant city of Lisbon, Portugal.
About the RoleThis is an exciting opportunity for a passionate individual to join our team and contribute to delivering outstanding customer service.
- Assist customers with inquiries via email, phone, and live chat, ensuring prompt and efficient resolutions.
- Collect and update customer data to maintain accurate records.
- Provide detailed product information to customers, addressing subscription, payment, and technical requirements.
- Elevate customer satisfaction by responding with empathy and professionalism.
To excel in this role, you will need:
- EU Citizenship or a valid residency card.
- A native level of French and excellent English language skills.
- Understanding of the value of delivering exceptional customer experiences.
- An interest in emerging technologies and innovation.
- Precise listening and effective communication skills.
- A drive for excellence and a commitment to professional growth.
- Experience working collaboratively as part of a cohesive team.
- An enthusiasm for intercultural communication and international lifestyles.
- Able to relocate to Lisbon for a fulfilling career and personal experience.
- A valid Portuguese work permit (required).
Join us and enjoy:
- A renewable fixed-term contract.
- Full-time employment (40 hours/week) with rotating shifts.
- Comprehensive training program to kick-start your career.
- Salary: 1040€ gross/month (including accommodation) or 1240€ gross/month (excluding accommodation).
- Relocation package for international candidates.
We provide additional benefits to support your well-being and growth:
- Reimbursement of initial flight expenses after 9 months.
- Airport pick-up and transportation assistance.
- Yearly two-way flight ticket back to your home country within the EU.
- Support with paperwork, opening a bank account, and settling into Lisbon.
- Private health insurance after 6 months.
- Free Portuguese lessons, cooking classes, sports activities, and social events.
- Portuguese public holidays and 22 days of paid leave.
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