Master Data Service Unit Manager

2 semanas atrás

Lisboa, Lisboa, Portugal Syensqo Tempo inteiro
About the Role

Syensqo is a science company that develops innovative solutions to enhance the way we live, work, travel, and play. As a Master Data Service Unit Manager & Architect, you will play a crucial role in shaping the company's global business services (GBS) to cover finance, procurement, and human resources activities.

This is an exciting opportunity to join a dynamic and collaborative environment, where you will contribute to the transformation of Syensqo's GBS. You will lead and develop a team of ~20 people responsible for improving processes, ensuring compliance, and managing audit relationships.

Key Responsibilities
  1. Manage Entity & Staff: Lead and develop a team of ~20 people responsible for improving processes, ensuring compliance, and managing audit relationships.
  2. Define, review, and update the Service Unit vision and strategy to drive modernization and simplification of processes, harmonizing processes while reducing risk and complexity.
  3. Set priorities for the Service unit in line with overall Group ambition.
  4. Define and/or review the roadmap to drive the Service Unit transformation with the team, identifying resources, costs.
  5. Manage Service Unit budget and plans adapting costs and organization to the top-down requirements, with process initiatives and adjustments.
  6. Decide on staffing and hiring in agreement with superior management.
  7. Manage succession plans and facilitate the growth of all team members through learning and career development.
  8. Cascade down information to his/her entity (understandable, relevant, timely).
  9. Act as a change agent and promote spirit of accountability and compliance within the team.
  10. Manage performance: Be accountable for service delivered, performance improvement, and internal controls.
  11. Manage significant escalation and ensure root cause resolution in case of service failure or escalation.
  12. Drive individual and team performance.
  13. Manage stakeholders: Collaborate with other Service Lines and BSA on alignment of strategy, roadmap, talent management, and opportunities for improvement.
  14. Promote collaboration with the main stakeholders in order to improve the insights, compliance, and service level.
  15. Collaborate with IT team to implement new tools.
  16. Ensure compliance with local & Group policy.
  17. Ensure the application of Group standards for the entire set of activities managed by the Service Unit.
  18. Continuously adapt the process in order to cover any change which might occur in the Service Unit activities perimeter, internal (e.g. ERP changes, new procedures) or external (e.g. legislation) to ensure the final result.
  19. As Master Data Architect, you will also be responsible:
  20. Ensure that the vision and strategic direction of the service delivery model is linked to Syensqo strategy.
  21. Design, improve, and document services/processes to achieve business and users' objectives in the most efficient and compliant way.
  22. Contribute to Group policy and compliance rules definition.
  23. Define Service Level Agreement and related KPIs to reach user needs and best-in-class ambition.
  24. Benchmark to ensure alignment with World Class organization, process optimization, and best practices.
  25. Define the best make & buy approach and select the required external services to support the process.
  26. Drive collaboration and process change management between all functions and businesses.
  27. Unlock cross-functional synergies, new capabilities, technology, efficiencies to achieve new savings.
  28. Ensure prioritization on projects and Continuous Improvement initiatives to leverage the resources.
  29. Define Internal controls.
  30. Manage Data Quality Issue management (identify gaps and follow remediation plan).
  31. Prioritize data audit schedule & align functional resources based on business needs.
  32. Utilize existing tools and/or develop tools to proactively identify master data inaccuracies.
Requirements

We are looking for a highly skilled and experienced professional with a Master's degree in information systems technology, Management Information Systems, Procurement Master Data Mgt, or in the relevant domain. You should have a minimum of 5 years' experience in the relevant domain, preferably in a manufacturing environment. Experience in working with/manipulating data is mandatory.

You should also have experience in team management, relevant systems, and data analysis/management tools - SAP MM / SAP BW / SAP SRM7 / SAP Ariba. Proven leadership and people management skills, strong analytical and problem-solving ability, and strong attention to detail are essential.

You should also have a great sense of initiative, good communication skills, and the capacity for 'deep dive' analysis. A strategic mindset with an operational attitude and a clear understanding of 'how to best operate a GBS global shared services organization' in full compliance is required.

Ability to work cross-time zones in a globally distributed team environment with an open and constructive attitude to interact with multiple stakeholders is also necessary. Passionately coach people to their potential/lead with purpose, heart, and mind: excellent people management and development skills are required.

Change management experience and capability to embark people into a transformation are also essential. Proven track record of effectively influencing and navigating across organizational boundaries and building strong partnerships that produce desired results is required.

Natural customer service orientation and fluency in English (both written & spoken) are also necessary.

About Syensqo

Syensqo is a science company that develops groundbreaking solutions that enhance the way we live, work, travel, and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates.

Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food, and consumer goods, planes, cars, batteries, smart devices, and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.

At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability, or identity.

We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally.

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