Credit and Collections Specialist
Há 1 mês
Job Summary:
The Credit and Collections team at adidas Europe is responsible for performing daily activities such as dunning and collection, dispute management, and credit management. The team's success is measured by their pursuit of excellence in all deliverables and being recognized as a highly trusted partner by stakeholders.
Key Responsibilities:
- Ensure timely collection of receivables by working closely with customers and internal stakeholders and resolving any causes of non-payment.
- Allocate payments accurately and timely without errors.
- Follow up on discrepancies and ensure they are handled within a reasonable time frame.
- Manage customer relationships, including problem resolution and root cause analysis.
- Assess and review credit risk on customers on a regular basis to mitigate risk for adidas according to credit policy.
- Review, analyze, and propose releases on credit block deliveries.
- Provide insights into the development of accounts receivable positions for the Credit & Collections leadership team and Sales/Finance stakeholders.
- Track disputes, forward to the right department for solution, and follow up until closure.
- Identify improvement opportunities and support their implementation.
- Ensure desktop procedures are updated in line with standards and policies.
Key Relationships:
- Cash Application
- Customer Primary Data
- Account and Sales Operations
- Sales
- Market Finance
Requirements:
- Good finance acumen
- Experience with SAP and Excel
- Experience in a Shared Service environment or similar
- Ability to read, write, and communicate in English and French in a business environment setting
- Ability to pay close attention to detail
- High degree of customer orientation
- Good problem-solving and analytical skills
- Self-motivated and self-directed individual
- Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious
Education and Experience:
- University degree in Accounting, Business Administration, or similar field
- 2+ years of relevant work experience in accounting/corporate finance area
- Broad and deep theoretical understanding of job function
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