Credit Management Specialist
4 semanas atrás
Job Summary
As a Credit Management Specialist at Linde Global Services, you will be responsible for handling collection cases within a portfolio of clients. You will analyze and decide on the creditworthiness of customers based on internal and external information, defined policies and procedures. Your goal will be to build a relationship with customers, leading to good payment behavior, and to ensure proper financial measures for collections. Additionally, you will advise on reconciliation and under/over payments, and own more complex credit management issues when required from the Front Offices.
Key Responsibilities
- Proactively handle collection cases within a portfolio of clients
- Analyze and decide on the creditworthiness of customers based on internal and external information
- Build a relationship with customers to achieve good payment behavior
- Ensure proper financial measures for collections
- Advise on reconciliation and under/over payments
- Own more complex credit management issues when required from the Front Offices
Requirements
- Minimum secondary school (High School)
- Strong experience in daily telephone and email communication with customers
- Excellent communication skills, conflict resolution orientation, and stress resistance
- Fluency in Portuguese as a native language, English is a plus
- Previous experience in credit to cash collections
- SAP/ERP basic knowledge (preferred)
- Analytical and negotiation skills
- Excel knowledge (Pivot Tables, Formulas (vlookups, conditionals etc) is required for this role
About Us
Linde Global Services is a company that identifies itself with its products, whether working for the technical or medical gases business. We care about our customers and high-quality products, but most importantly, about our employees. We offer a safe workplace, high safety standards, and a true commitment from our managers to safety. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless.
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