Customer Service Ambassador

3 semanas atrás


Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

Catawiki is a one-of-a-kind marketplace for buying and selling special objects, with over 75,000 unique items in auction every week.

As a Customer Service Representative at Catawiki, you will engage and delight our diverse customer base by resolving complex challenges and managing disputes.

You will communicate clearly and provide excellent customer support, using your analytical and critical thinking skills to find fitting solutions to all problems.

We are looking for someone who is motivated by providing exceptional service, has strong communication skills, and can switch between various customer channels like phone and email communications.

The role involves working closely with the team and other departments, with opportunities to learn and grow within the company.

We offer a competitive salary of €19,000-24,000 per year, health insurance, work-from-home allowance, and commuting benefits.

In return, we provide a dynamic and inclusive work environment where every employee feels valued and empowered. We foster a culture of connection and collaboration, with regular opportunities to celebrate life's moments together.

Our offices in Amsterdam, Paris, and Lisbon are designed to inspire and connect, with a hybrid work model that allows employees to balance remote work and in-office collaboration.


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