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About Phiture
">At Phiture, we are dedicated to helping customers unlock the full potential of our solutions. Our Scaled Customer Success Associate Program is an entry-level opportunity designed for recent graduates to build a strong foundation in customer success.
">The Scaled Customer Success Associate Program
">This structured, immersive experience is tailored to help you thrive in a customer-facing role while gaining valuable exposure to the tech industry.
">What You'll Do
">- Engage with Customers: Work with a diverse range of customers—from small retail businesses to larger enterprises—to understand their goals and recommend solutions that drive success.
">- Deliver Value: Provide personalized recommendations, lead product demonstrations, and host webinars to guide customers through their journey.
">- Collaborate Across Teams: Partner with Sales, Advocacy, Renewals, and Professional Services teams to deliver seamless and impactful customer experiences.
">- Showcase Product Expertise: Develop a deep understanding of Zendesk's platform and its advanced features, enabling you to help customers optimize their use of our tools.
">Who You Are
">- A recent degree in Business, Marketing, Technology or a related field.
">- Strong written and verbal communication skills in English, with the ability to explain technical concepts to users of varying expertise.
">- Self-Motivated: You take initiative and are eager to tackle challenges independently.
