Customer Service Representative with Turkish Language Skills
4 semanas atrás
Job Title: Customer Service Representative with Turkish Language Skills
Job Summary: We are seeking a highly skilled Customer Service Representative with fluent Turkish language skills to join our team at Wibit Consulting & Services (Wibitcs). As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Provide support to Content Creators/Influencers across Social Media on Subscription Management, Account Management, Technical Troubleshooting, and use of Marketing tools.
- Outbound Phone calls can/should be performed to make sure that customers understood the information that is being passed on to them.
- Provide product and tool support to improve clients experience.
- Identify trends and solve problems facing multiple SMB clients.
Requirements:
- Flawless communication skills, both written and oral in Turkish (C2) + Proficient in English (B2).
- Ability to work quickly and efficiently under deadline pressure.
- Very good accuracy and attention to detail, understanding that small details can make the biggest difference.
- Proven ability to work and make decisions with minimal supervision.
- Proactively utilize strong problem-solving skills to deliver customer-focused solutions.
What We Offer:
- Affordable accommodation provided by the employer.
- Cafeteria on site.
- Training paid.
- A dynamic multilingual, multicultural, and creative team with a positive and friendly atmosphere.
- Guidance and tools to reach your full potential.
- Relocation support with a room for candidates from further away.
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