Customer Service Representative with Turkish Language Skills
2 semanas atrás
Recruitment Apple Lovers is seeking a highly skilled Customer Service Representative to join their team in Lisbon, Portugal.
As a key member of our team, you will be responsible for providing exceptional customer support to clients across various social media platforms.
Your primary duties will include:
- Managing subscription and account-related issues
- Providing technical troubleshooting and support
- Conducting outbound phone calls to ensure customer understanding
- Offering product and tool support to enhance customer experience
- Identifying trends and solving problems facing multiple SMB clients
To succeed in this role, you will need:
- Flawless communication skills in Turkish (C2) and English (B2)
- Ability to work efficiently under deadline pressure
- Excellent accuracy and attention to detail
- Proven ability to work with minimal supervision
- Strong problem-solving skills to deliver customer-focused solutions
We offer a dynamic and multicultural work environment, with a positive and friendly atmosphere. Our benefits include:
- Affordable accommodation provided by the employer
- Cafeteria on site
- Training paid
- Relocation support for candidates from further away
Join our team and take the first step towards a rewarding career in customer service.
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