Senior Customer Service Representative – Order Management

1 dia atrás


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Senior Customer Service Representative – Order Management

We are seeking a seasoned Senior Customer Service Representative – Order Management to join our team. As a key member of our customer service team, you will be responsible for ensuring effective resolution and improved customer experience.

Your Key Responsibilities

  • Receive and distribute incoming customer orders, ensuring timely and accurate processing
  • Collaborate with sales and customer experience members to communicate order entry and fulfillment issues
  • Maintain accurate records and ensure data integrity during the order entry process
  • Resolve complex customer billing issues and handle order management from entry to delivery

About Our Team

Our team is passionate about providing innovative solutions and making a positive impact on our clients' businesses. We are a multicultural, highly qualified, and deeply specialized team that offers a wide range of integrated omnichannel solutions.



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