Multicultural Technical Support Agent

Há 7 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a skilled Technical Support Agent to join our team in Lisbon. As a representative of our company, you will be responsible for delivering exceptional customer experiences across various communication channels.

About the Role

This position offers a unique opportunity to work with a global team and contribute to the success of well-known brands. You will be part of a dynamic team that prioritizes innovation, collaboration, and customer satisfaction.

Responsibilities
  • Respond to customer inquiries and provide timely and effective solutions.
  • Document relevant case information to maintain accurate records.
  • Collaborate with cross-functional teams to resolve complex technical issues.
Requirements

To succeed in this role, you will need:

  • A native Danish speaker with a good level of English.
  • Demonstrated experience in customer-facing roles, preferably in sales/commercial or technical customer support.
  • Excellent communication and problem-solving skills.
Benefits

As a valued member of our team, you can expect:

  • A permanent contract with a 3-month trial period.
  • Standard working hours: Monday to Friday, 8 am to 5 pm.
  • A competitive compensation package including a gross monthly salary of €1,500 (paid 14 times) and up to €120 per month performance bonus (paid 12 times).
  • Meal vouchers of €7.23 per workday.


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