Technical Product Expert
1 dia atrás
Company Overview: At Celus, we're revolutionizing the electronics industry with our innovative CELUS Design Platform. Our mission is to empower customers to achieve their goals by providing cutting-edge solutions.
Salary: We offer a competitive salary of $120,000 per annum, commensurate with experience.
Job Description: As a Technical Product Expert - Electronics, you will serve as a technical expert for our customers, advocating our CELUS Design Platform. Your insights and expertise will be crucial in driving forward product development and ensuring customer satisfaction.
Responsibilities:
- Collaborate closely with customers to understand their requirements and help align our product to their use cases and needs.
- Create compelling demos of the capabilities of our software.
- Provide feedback to the Celus product team to strengthen the features and value of our product.
- Evaluate customer requirements and ensure that the company's product can deliver on those requirements.
- Develop and deliver customer onboarding programs, including training sessions and workshops, to ensure successful product adoption and user satisfaction.
- Create and maintain knowledge-based content such as tutorials, FAQs, and documentation to support customers and enhance their user experience.
Required Skills and Qualifications:
- Degree in Electrical Engineering field or similar.
- At least 2-4 years of previous experience with technical products in the electronics industry.
- Previous experience in Customer Success roles.
- Expert in hardware engineering processes.
- Experience with CAD tools for electronics engineering (e.g. Siemens PADS, Altium Designer, KiCad).
- Good analytical skills on electronic schematics and boards.
- Good communication, presentation, and collaboration skills.
- A passion for engaging customers doing demos, technical workshops, seminars, presentations.
- Agile-mindset and solution-driven way of thinking.
Benefits:
- Competitive salary.
- Ongoing professional development opportunities.
- Collaborative and dynamic work environment.
Location: Porto, Portugal
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