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1 semana atrás
Axians Portugal seeks a highly skilled IT Support Specialist to join our team. In this role, you will work on an international project in the telecommunications sector, supporting clients with digital transformation challenges.
The successful candidate will possess:
- Experience in diagnosing and resolving hardware, software, and network issues;
- Familiarity with virtualization technologies and cloud services;
- Excellent English communication skills for effective interaction with customers;
- Ability to empathize with customers and provide clear explanations;
- Maintaining high customer satisfaction through efficient issue resolution;
- Ensuring SLAs are met;
- Adapting quickly to new technologies and troubleshooting unfamiliar issues;
- Maintaining accurate documentation and generating reports.
Axians Portugal values collaboration, inclusivity, and social and environmental responsibility. We believe in providing opportunities for growth and development, and our employees enjoy a stable professional career, opportunities for advancement, and a healthy work-life balance.
