Health Services Coordinator
1 semana atrás
About the Company
Cross Border Talents is a leading talent acquisition agency connecting professionals with exciting job opportunities across borders.
Job Summary
We are seeking an experienced Health Services Coordinator to join our team in Lisbon. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support to our clients and partners.
Key Responsibilities
- Customer Support: Provide timely and effective support to clients via phone, email, and mail, ensuring their queries are addressed promptly and efficiently.
- Administrative Management: Manage contract registration, cancellations, contribution collection, process reimbursements, prepare quotes, and update customer files with accuracy and attention to detail.
- Communication: Maintain clear and regular communication with clients, stakeholders, and internal teams to ensure seamless collaboration and issue resolution.
Requirements
To succeed in this role, you will need:
- Excellent Communication Skills: Fluency in French (C2) and good command of English (B2).
- Organizational Skills: Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Technical Skills: Proficiency in Microsoft Office applications and ability to learn new software and systems quickly.
- Personal Qualities: Strong interpersonal skills, empathy, and a customer-centric approach.
What We Offer
We provide a dynamic and supportive work environment, comprehensive training at our Lisbon site, full support in learning our tools and processes, and benefit from a local management team. This role offers real growth opportunities and the chance to make a meaningful impact in our organization.
Salary: €1,100 per month (based on a 14-month contract), plus a 4% KPI bonus based on performance goals.
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