Finnish Language Specialist for Digital Solutions

Há 5 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro
Job Description

Company Overview:

TN Portugal is a leading provider of digital solutions, committed to delivering exceptional customer experiences.

Role and Responsibilities:

  1. Customer Support: As a Finnish language specialist, you will handle customer enquiries in writing and by telephone, providing support with digital topics such as vehicle apps.
  2. Technical Issue Resolution: You will be the first point of contact for customers experiencing challenges with booked services, presenting possible solutions in 1st or 2nd level support.
  3. Digital Product Portfolio: You will advise customers on our existing digital product portfolio and communicate effectively with specialist centers.

Qualifications and Skills:

  • Personality Traits: Customer-oriented, responsible, communicative, and proactive.
  • Working Methodology: Professional, independent, reliable, service- and solution-oriented.
  • Language Skills: Native-level Finnish language skills, both written and spoken, combined with good English knowledge.
  • Experience and Training: Enthusiasm for customer service in the automotive sector, quick perception, and secure handling of common information technologies, including ticketing tools.

Benefits and Opportunities:

We offer a dynamic work environment, career opportunities, flexible hours, medical services, discounts for employees, sports and health-related activities, canteen facilities, and good access to public transportation.



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