Finnish Language Specialist for Digital Solutions
Há 5 dias
Company Overview:
TN Portugal is a leading provider of digital solutions, committed to delivering exceptional customer experiences.
Role and Responsibilities:
- Customer Support: As a Finnish language specialist, you will handle customer enquiries in writing and by telephone, providing support with digital topics such as vehicle apps.
- Technical Issue Resolution: You will be the first point of contact for customers experiencing challenges with booked services, presenting possible solutions in 1st or 2nd level support.
- Digital Product Portfolio: You will advise customers on our existing digital product portfolio and communicate effectively with specialist centers.
Qualifications and Skills:
- Personality Traits: Customer-oriented, responsible, communicative, and proactive.
- Working Methodology: Professional, independent, reliable, service- and solution-oriented.
- Language Skills: Native-level Finnish language skills, both written and spoken, combined with good English knowledge.
- Experience and Training: Enthusiasm for customer service in the automotive sector, quick perception, and secure handling of common information technologies, including ticketing tools.
Benefits and Opportunities:
We offer a dynamic work environment, career opportunities, flexible hours, medical services, discounts for employees, sports and health-related activities, canteen facilities, and good access to public transportation.
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