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Business Process Consultant
1 semana atrás
As a Business Process Consultant at Scandinavian Tobacco Group, you will play a crucial role in ensuring the accurate and timely creation and maintenance of customer and vendor master data. This involves collaborating with the Business Partner Master Data Specialist to execute routine operations and periodic activities such as data cleansing adhering to quality standards.
We are seeking an experienced professional to join our SDO team in Lisbon, Portugal. As a Business Process Consultant, you will be responsible for executing timely and accurate creation and maintenance of customer and vendor master data following established operating procedures.
The ideal candidate will have a Bachelor's degree in IT or Accounting and 2-4 years of work experience with a focus on customer & vendor master data. You will appreciate business processes pertaining to the customer/vendor domain and have working experience of MDM tools & systems preferably SAP MDG. Exposure to data mining, data quality management is also desired. Effective communication, problem-solving, and analytical skills are essential for this role.
Responsibilities
- Execute timely and accurate creation and maintenance of customer and vendor master data following established operating procedures.
- Review documents received from vendors/customers to perform accuracy and hygiene checks.
- Contribute to periodic master data cleanup initiatives to ensure the accuracy and completeness of data.
- Prepare data quality reports on a periodic basis and share with the wider MDM team in adherence to data quality standards.
- Ensure adherence to the overall controls framework and highlight deviations if any to the team.
- Resolve errors and exceptions within reasonable timeframes while maintaining end-user satisfaction.
- Collaborate with cross-functional stakeholders to achieve master data performance and quality standards as defined in SLAs.
- Develop strong relationships with other working groups by adopting a customer-centric and partnership approach.
